There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

Compassion: a robust dance between grace and wisdom.

...and an edge that could cut a truth from a lie.

The greatest pleasure I know, is to do a good action by stealth, and to have it found out by accident.

I just did whatever it took to keep making music - slept on couches. You would be amazed at how far $20 can go if you stretch it out.

The most lasting and universal consequence of the French revolution is the metric system

I definitely didn't want to be that person that came out and was like, 'O.K. I'm going to lead every parade.

The only way you can fail is if you stop praying.

A product which is unceremoniously wasted to landfill at end of life surely can't be considered good design!

Privacy is not negotiable.

If we put corrupt men in public office and sneeringly acquiesce in their corruptions, then we are wrong ourselves.