There is practically no area of business where the difference between rhetoric and actuality is greater than in the handling of people.

How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.

People who don't make mistakes are no bloody good to you at all.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.

The only companies that innovate are those who believe that innovation is vital for their future.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

It horrifies me that ethics is only an optional extra at Harvard Business School.

People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

Strategy, role-model, systems thinking, trust, relationship management, balance, etc., are all important culture change principles.

Trees, O trees, why can't you hold on to your leaves?

Nothing can be taken for granted and this great achievement is now under assault by Russia. But what we did in my time is no less honorable. It is for the present generation to defend.

Any mature, responsible adult doesn't run around stomping their feet and screaming 'I'm a mature, responsible, adult.'

Watch the clouds. They will teach you about the world of form.

Every human being born within the United States of parents not owing allegiance to any foreign sovereignty is in the language of your Constitution itself, a natural born citizen.

Dreams are the wanderings of the spirit though all nine heavens and all nine earths.

From Ernest Hemingway's stories I learned to listen within my stories for what went unsaid by my characters.

I think the Internet is going to open up a lot of possibilities with music, and the shake-up of power is exciting to me.