There must be consistency in direction.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

We accept the reality of the world with which we are presented.

[Early on,] the attitude was that what I was doing wasn't music.

Life without a friend is death without a witnesse. [Life without a friend is death without a witness.]

You get bunches of players like you do bananas, though that is a bad comparison.

There is not a more prudent maxim, than to live with one's enemies as if they may one day become one's friends; as it commonly happens, sooner or later, in the vicissitudes of political affairs.

New York may be the city that never sleeps, but Shanghai doesn't even sit down, and not just because there is no room.

Everyone is not your customer.

We make the best choices when we have invested all of our energies, our hearts, and our souls into a course of action that leads to the accomplishment of goals we are passionate about.

Envy and jealousy are very harmful because you are never ever satisfied with what you have and you never reflect on what you have. You constantly live your life on what you do not have.

I have yet to find something that beats the power of being in love, or the power of music at its most magical.