There's no genius behind it. It's persistence and listening to people.

Treat people like you want to be treated; live and let live; and also give the other person a break now and then.

Milestones aren't what I think about much.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

The stuff that works best is driven by passion rather than dollars.

Follow through with basic values, and remember to provide good customer service.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

In business, there are times when you disagree, and sometimes it turns out that you're just plain wrong. Humor takes away tension and helps you realize you're wrong.

Getting out of the way is really important.

Craigslist does serve as a platform where people help each other for the basics, and also, shows people that the Internet is good for mutual support. I do feel pretty good about that.

Crooks are early adopters.

Your heart can break at any age.

You mean it's my destiny? she said at last.Granny shrugged. Something like that. Probably. Who knows?

Stop acting so small, you are as big as the universe!!!!!!!!

A technically perfect photograph can be the world's most boring picture.

We must love, as looking one day to hate.

The secret of a successful newspaper is to take one story each day and bang the hell out of it. Give the public what it wants to have and part of what it ought to have whether it wants it or not.

If you have a dream, chase it no matter what it takes.

Suffering is optional. You’re gonna have some pain but it doesn’t have to make you suffer.

It is to live twice when we can enjoy the recollections of our former life.

Pointed criticism, if accurate, often gives the artist an inner sense of relief. The criticism that damages is that which disparages, dismisses, ridicules, or condemns.