Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.
Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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This page presents the quote "Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.". Author of this quote is Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact. This quote is about change-agent, relationship, customer-service, communication-skills, quotes-by-susan-c-young, first-impressions, motivational-speaker-susan-young, employee-engagement, professional-development,.