To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Designers are not users.

The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

Three Tips: Simplify, Simplify, Simplify.

You never know how much you are blessed until you have nothing.

I have not in this lifetime yet met one person who earnestly seeks enlightenment in the West. Not one person.

To remain healthy a man must have some goal, some purpose in life that he can respect and be proud to work for.

I mean it’s never a problem making out with Nina Dobrev, I mean that’s always really cool!

Each individual is unique. We all have equal worth. Young and old, those who can cope and those who need help.

We look backward too much and we look forward too much; thus we miss the only eternity of which we can be absolutely sure - the eternal present, for it is always now.

We will make love an art and we will love like artists.

Know this. I think you could be special if you only thought there was anything special about yourself.