To optimize the whole, we must sub-optimize the parts

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

You are either the person you were or the person you are, eventually you have to let go of one

I should have told you the minute I saw you that you look beautiful. I do love the way you look tonight.

Falling in Place was meant to be very much rooted in a place and time, and music was a part of that.

I'm not bitter at all. I think my memories in Denver are great.

I've heard of many chocoholics, but I ain't never seen no "chocohol". We got an epidemic, people: people who like chocolate but don't understand word endings. They're probably "over-workaholled".

I want to try to counter what Donald Trump says because a lot of it is mean-spirited and would hurt people.

As the universe accepted our show, more people began to accept me.

Actually, it's a lot of fun to fight. You know, it's a hell of a hoot.

Being dubbed as a hunk sort of annoys me. It gives me a yucky feeling.

We passed welfare reform. All of you know I believe we were right to do it.