Train everyone lavishly. You can't overspend on training.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

I see the world, it makes me puke, But then I look at you and know, that somewhere there's a someone who can soothe me.

An action made by an unwitting man, shall not define, nor justify a common thought or interpretation.

The actions of our closest friends say a lot about our character—what we overlook, what we contribute to and what is important to us when the world doesn’t take notice.

Progress in the Christian life is exactly equal to the growing knowledge we gain of the Triune God in personal experience.

There is nowhere pressing to get to because there is absolutely nothing wrong with where I am.

Canada has a real civil service, which the United States doesn't have, an independent civil service. Canada also has a stronger federal system.

Elphaba looked like something between an animal and an Animal, like something more than life but not quite Life.

My favourite road sign is 'Falling Rocks'. What exactly am I supposed to do with that information? They may as well have a sign saying "Random accidents ahead", "Life's a lottery, Be lucky."

Everyone has a vocation by which he earns his living, but he also has a vocation in an older sense of the word-the vocation to use his powers and live his life well.

What man does not understand, he fears; and what he fears, he tends to destroy.