Trust is something that happens within people only when it is created between people.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Effective questioning brings insight, which fuels curiosity, which cultivates wisdom.

People who lie, cheat and steal in relationships are communicating that they have such an inferior view of themselves that they are not worthy of another's trust.

Customers who are merely satisfied remain your customers only as long as everything goes their way.

Customers long to interact with - even relate to - employees who act like there is still a light on inside.

I wanted to have a good relationship. One that's romantic and dramatic, like in the movies. But I finally became a woman at 17 and learned that men aren't really that simple.

Anyone who's ever gone from warm and bright to cold and dark knows how I felt.

Sarah learnt a lot from Alex. Like the way men could say one thing, then another, then act in a way inconsistent with both positions and somehow still be convinced of their own integrity.

But my humble opinion is, I'm not quite sure where I stand on the legalization of drugs - though, if tequila is legal, pot should probably be legal.

Invention is arrived at by intelligent stumbling.

You may be gone but you're never over.

What's to become of the morally sound? Left out in the cold, I suppose. We must heal the sick.

A man sees in the world what he carries in his heart.

Lo, for I to myself am unknown, now in God's name what must I do?

An idea is like a cold germ: sooner or later someone always catches it.