Truth builds trust.

For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

Moods can be contagious. Don't catch or spread a bad mood.

Notice the difference between being in control and needing control.

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.

Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.

When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.

People who work in an environment where doing their best is recognized have a better chance of feeling good about their work.

Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.

When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

Look for the positive qualities in your client's negative behavior.

Nico studied his face – his sea-green eyes, his grin, his ruffled black hair. Somehow Percy Jackson seemed like a regular guy now, not a mythical figure. Not someone to idolize or crush on.

Time is the coin of our live. We must take care how we spend it.

I don't work so hard at trying to get every song to be three-dimensional and mean so much. I just want to breathe, right now, with the music.

The stars are scattered all over the sky like shimmering tears, there must be great pain in the eye from which they trickled.

My father was on the faculty in the Chemistry Department of Harvard University; my mother had one year of graduate work in physics before her marriage.

Hong Kong cinema is something you can't duplicate anyway.

Love creates bridges where it would seem they were impossible.

No enlightened person would deny its premise, but as an ongoing program it is monotonous, limited, locked in a perception of victimization.

Our American tradition of neighbor helping neighbor has always been one of our greatest strengths and most noble traditions.

Whenever a people are bound together in loyalty to a story that includes something as strange as the Sermon on the Mount, we are put at odds with the world.