University is the best couple of years of your life. Nowhere else can you drink and chase as many birds.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

Are we going to say sorry for our lack of customer service? Absolutely not.

We should try to eliminate things that unnecessarily piss people off.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

Air transport is just a glorified bus operation.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

I know it's very idealistic and utopian, but I believe we need to just let everyone not be judged in terms of religion, groups or nations or region.

The idea of being a novelist is really romantic, but it's kind of the same as being president of the United States - it's not gonna happen.

Higher than the perfect song For which love longeth, Is the tender fear of wrong, That never wrongeth.

To gain support in U.S. Congress and from other nations requires clarity, an acceptable mission and an explicit outcome.

We can be, and should be, the masters of events, and not their playthings.

If you get comfortable, that's how you fall off.

Protected by a no-fly zone, surrounded by protesters, Trump Tower is buzzing with intensity. The president-elect's family, loyalist advisers and wannabes all jockeying for position.

I write my novels personally, desperately and non-negligently. When I write my novels, I think about my novels only, and never do other works.

Don't you ever imagine things differently than what they are? Oh, Marilla, how much you miss.

A broader reading of history shows that appeasement, no matter how it is labeled, never fulfills the hopes of the appeasers.