Unless you are a fortune-teller, long-term business planning is a fantasy.

What you do is what matters, not what you think or say or plan.

What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?

Every time something slips through the cracks, the cracks get bigger.

The best feature of a product should really be the customer service.

"Easy" is a word that's used to describe other people's jobs.

Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

How can you expect someone to get a good day's work if they are interrupted all day?

It's simple until you make it complicated.

The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.

You don't need to win every medal to be successful.

There are worse things, worse than being like us. Look, at least we're alive.

It is not that I believe that there are too many idiots in this world, just that lightning isn't distributed right.

The person doing the worrying experiences it as a form of love

Today, do just a little bit more. Turn going the extra mile into a habit - it is what lifts most successful people above the crowd.

Its actually really important that you succeed at what youre succeeding at, but that isnt going to be the measure of your life.

Sweetheart, when you break thru you'll find a poet here, not quite what one would choose.

There comes a point when a man must refuse to answer to his leader if he is also to answer to his own conscience.

What I like to do and what I have to do are two separate things. I like to read, swim, watch TV, spend time with my family. But I have to work, so I do that.

I'm lucky that people believe me when I'm in character.

The last watch I wore felt like a handcuff. When I need to know the time, I check my cell phone.