Until you understand your customers - deeply and genuinely - you cannot hope to serve them

Tomorrow's leaders will not lead dictating from the front, nor pushing from the back. They will lead from the centre - from the heart

Strive to enrich all lives, hearts and minds not just your own pockets

Business should never be merely transactional -it should be transformational

Until you are clear nothing will be. The moment you are clear everything will be.

It is one thing doing what you love for a living. It is another thing doing what you love with love

All selling should spring from service

Unlike sport in business the win-win is the best possible score

Customer conversion is dependent on the right customer conversation

Sooner or later you'll hear what your heart has always been telling you:stop trying to be who you think you should be - become who you are.

Until you understand your customers - deeply and genuinely - you cannot truly serve them

Is a few hours of hell-raising, or respite from life's toil worth this every morning?

Managers don't have as much leverage as they used to have. We can't really be the boss.

If the whole country had to have the same conversation that was safe for everybody, it would be a pretty awful place to live. There wouldn't be a conversation.

It is a health care law [ObamaCare] that is basically forcing companies to lay people off, cut people's hours, move people to part-time. It is not just a bad health care law, it is a job-killing law.

Because your own strength is unequal to a task, do not assume it is beyond the powers of man.

If you would and you could brighten my northern sky.

And so long as I can laugh, never will I be poor. This then, is one of nature's greatest gifts and I will waste it no more.

Savory...that's a swell word. And Basil and Betel. Capsicum. Curry. All great. But Relish, now, Relish with a capital R. No argument, that' the best.

On played the Mayor's daughters in Horton Hears a Who: I had never done animation, so I thought it would be cool to try something different.

The challenge of our time is to find a journey worthy of your heart and your soul.