Until you understand your customers - deeply and genuinely - you cannot truly serve them

Tomorrow's leaders will not lead dictating from the front, nor pushing from the back. They will lead from the centre - from the heart

Strive to enrich all lives, hearts and minds not just your own pockets

Business should never be merely transactional -it should be transformational

Until you are clear nothing will be. The moment you are clear everything will be.

It is one thing doing what you love for a living. It is another thing doing what you love with love

All selling should spring from service

Unlike sport in business the win-win is the best possible score

Until you understand your customers - deeply and genuinely - you cannot hope to serve them

Customer conversion is dependent on the right customer conversation

Sooner or later you'll hear what your heart has always been telling you:stop trying to be who you think you should be - become who you are.

In every age it has been the tyrant, the oppressor and the exploiter who has wrapped himself in the cloak of patriotism, or religion, or both to deceive and overawe the People.", June 16, 1918)

What are you gonna do, angel face? Stab me with your eyebrow pencil?

In both law and politics, I think the essential battle is the meta-battle of framing the narrative.

If a fanatic is willing to give his life for a cause, he's probably willing to give yours as well I know what I have given you. I do not know what you have received

It's easier to beg forgiveness than ask permission.

For the ego to survive, it must make time - past and future - more important than the present moment.

The First Amendment is not a blanket freedom-of-information act. The constitutional newsgathering freedom means the media can go where the public can, but enjoys no superior right of access.

It's the beauty within us that makes it possible for us to recognize the beauty around us. The question is not what you look at but what you see.

I am trying to be kind instead of right.

Most of my fans are too sensitive. I’m a cruel and cold and hard person. I’ve been abused in every way you can imagine. Save your tears. I lost my sensitivity. You embarrass me when you cry.