We are pioneers and the history of pioneers is not that good.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

We can't be in survival mode. We have to be in growth mode.

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

It's hard to find things that won't sell online.

Everything you are comes from your choices.

A company shouldn't get addicted to being shiny, because shiny doesn't last.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

She was always waiting, it seemed to be her forte.

I definitely feel like when I write a book it's not my job to police or guide the readers. The book and the characters don't belong to me anymore. If that makes sense.

The more humanity owes the poor man, the more society denies him.

The mason asks but a narrow shelf to spring his brick from; man requires only an infinitely narrower one to spring his arch of faith from.

Nature speaks in symbols and in signs.

A lot of films in Canada are subsidized by the government, and compared to a studio, the government really stays out of your face creatively.

How people talk to each other absolutely determines how well the organization will function.

America, I like the spirit. Because American people here believe in something. I like that spirit.

Great moments await around every corner.

My intent is simply to know my material so well that I'm very comfortable with it. Confidence, not perfection, is the goal.