We embed social media inside our processes. Let's look at our processes and see how we can enhance them with social.

Social media does not change your culture, it reveals it.

Security is a big concern on the social web. People are going to try to destroy social media just like they are trying to breach data in other areas.

Your social platform will become the motherboard of your business.

The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For most businesses this is going to deliver the highest ROI.

Some CEO's feel like if the 'opt out of social' they are somehow protected. That is just crazy.

If all you did to improve your commercial presence was to train your sales people on the importance of influencers ... how much more effective could they be?

Hatred is self-punishment. Do you think they're feeling bad because you hate them?

Our covetousness for miracles and wonders leads into self-deception

Commit yourself to do something innovative which average people are afraid to do. Aim high and push yourself to achieve every thing you wished.

A pivot is a change in strategy without a change in vision.

We are on a journey to keep an appointment with whatever we are.

The bad news is that 50 people died in a hotel fire; the good news is that we got exclusive footage.

I was toying with the idea of ambivalence a lot. It's something I work on, not being so invested in outcomes and being more engaged in the process of my life.

What destroys one man preserves another.

Freedom is about authority. Freedom is about the willingness of every single human being to cede to lawful authority a great deal of discretion about what you do.

You win by trying. And failing. Test, try, fail, measure, evolve, repeat, persist.