We let folks know we're interested in them and that they're vital to us. cause they are.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

Cosmic Ordering success sticks to you like mud to a blanket.

breathe in experience breathe out poetry

Turren blinked and then smiled from ear to ear. “What makes a pure soul extra purer?”“I don’t know, ” Sebastian said. “I didn’t eat anything weird today.

Goodbye is never easy, no matter what side we are on.Whether you are the one leaving or being left, we mourn the love that is now gone.

Tears welled in his eyes. It was like watching chocolate melt.

Music is meant to be a beautiful thing.

But puberty was... well, before puberty, at school, I didn't tell kids I was a transvestite 'cause I thought they might kill me with sticks, you know?

Man has boyhood, adolescence, youth, middle age and senescence, as stages of growth; there are also corresponding stages in the growth of wisdom in him.

Shoes, men, coffins; never accept the first one you see.

I could never understand how someone would embark on their life without having first confronted and clarified the truly fundamental questions.