We must define quality as conformance to specifications if we are to manage it.

Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.

In a true zero-defects approach, there are no unimportant items.

Quality has to be caused, not controlled.

The cost of quality is the expense of doing things wrong.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

When you're out of quality, you're out of business.

If we deliver on time, but the product has defects, we have not delivered on time.

Making a wrong decision is understandable. Refusing to search continually for learning is not.

Problems breed problems, and the lack of a disciplined method of openly attacking them breeds more problems.

Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.

We must never allow September 11th to become a time for protest and division. Instead, this day must remain a time for promoting peace and mutual respect.

And, you know, I liked writing humor. Well, I should say, I wanted to write seriously, but it kept turning funny.

It's easy to forget how to appreciate your front door when you're always walking through it

When I want to know what France thinks, I ask myself.

Never be afraid of your Bibles.

I don't think I have committed a crime outside the domain of the US.

When we land against the enemy, don't forget to hit him and hit him hard. When we meet the enemy we will kill him. We will show him no mercy.

Don’t forget: when you start a website, it’s not yet a trusted site. So you have to bring people from a trusted site to your site to build up the trust in your site.

Artists reach areas far beyond the reach of politicians. Art, especially entertainment and music, is understood by everybody, and it lifts the spirits and the morale of those who hear it.

Telling computer guys that they need to have permission to quote things is like having to tell little children about Death.