We're all learning here; the best listeners will end up the smartest.

Twitter is not a technology. It's a conversation and it's happening with or without you.

If you think you are in control, you're fooling yourself. As soon as you start listening, you realize you're not in control. And letting go will yield more and better results.

Companies need connections to their markets to create long-term loyalty.

Then they show up at the door and the reality is that they are 5-foot-8, 240 pounds and have not run a mile in years. A background check is not going to help you with that.

Leadership is defined not by the position you hold but by the people who follow you.

In theory, it makes a lot of sense to combine the two operations, especially on the back end. But merging the two actual portal consumer experiences into a unified site will be a nightmare.

The 800 pound gorilla just entered the blogosphere, with Google launching its blog search.

Taking a close look at all technical options is the right thing for them (AOL and MSN) to be doing.

It's the same reason why someone has a Web page or why people feel comfortable going on reality TV.

need to let go of the need to be in control.

To win without risk is to triumph without glory.

The truth of a thing is the feel of it not the think of it.

Was he a good father?"To their surprise, I shake my head and smile. "No, " I reply candidly. "He wasn't a good father, but he was a good man."Where Dad came from, that meant a great deal more.

Kill no more pigeons than you can eat.

My greatest accomplishment is receiving my role on "The Guiding Light".

If something doesn't creep into a drawing that you're not prepared for, you might as well not have drawn it.

I feel like everyone I meet is an imaginary friend. I don't know. The older I get the more I wonder what's real.

Loss isn't an absence after all. It is a presence. A strong presence right next to me. I look at it. It doesn't look like anything, that's what is so strange. It just fits in.

Double - no, triple - our troubles and we'd still be better off than any other people on earth.

It is simply not for us to judge each other. The Lord has reserved that right for Himself, because only He knows our hearts and understands the varying circumstances and complexities of our lives.