We should try to eliminate things that unnecessarily piss people off.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

Are we going to say sorry for our lack of customer service? Absolutely not.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

Air transport is just a glorified bus operation.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

Why does every plane have two pilots? Really, you only need one pilot. Let's take out the second pilot. Let the bloody computer fly it.

When ideas come I write them when they don't come I don't.

Working hard is great, being lazy sometimes is great, but failed potential is the worst.

Intuition is the source of scientific knowledge.

Alas, two men are often necessary to provide a woman with a perfect lover, just as in literature a writer composes a type only by employing the singularities of several similar characters.

To dismiss the current extinction wave on the grounds that extinctions are normal events is like ignoring a genocidal massacre on the grounds that every human is bound to die at some time anyway.

Political rivals attacked me. I was savagely beaten. I was kicked in the face and I lost my eye as a result.

Seek His face and not His hand.

Dogs are very, very pleasant with people that they're connected to.

Everything I do now is about growing the pot to have more to give away.

As far as Marx's analysis of capitalism, there's a lot of very useful ideas in it, but he's developing an abstract model of 19th century capitalism. It's abstract and it's changed.