We want to understand what works here rather than what worked at any other organization.

The focus on process rather than purpose creates an insidious opportunity for sly employees to manipulate the system.

If your goals are ambitious and crazy enough, even failure will be a pretty good achievement.

Part of the challenge with leadership is that it's very driven by gut instinct in most cases - and even worse, everyone thinks they're really good at it. The reality is that very few people are.

G.P.A.’s are worthless as a criteria for hiring, and test scores are worthless. We found that they don’t predict anything.

One of the applications of Big Data is giving people the facts, and getting them to understand that their own decision-making is not perfect. And that in itself causes them to change their behavior

I don't plan to take a formal, cold approach with my children, but I expect a lot. I don't want my children to view me as their best friend. I want to be their mom.

It's wrong for a guy to have no personality, no heart. Because I don't care about style or money.

I want to make someone walk straight, but I've left my sons nothing but wars.

Work as joy, inaccessible to the psychologists.

The more times you do something, the more likely it is you're going to get it wrong.

No 'Good evening, Jean-Claude, how are you doing?' Just down to business. How terribly rude,ma petite ." - Jean-Claude

Unless you are in the middle of a storm, there is no validity in saying that you are not afraid of the storms.

I was always involved in the arts from a young age. I started studying classical piano at age four as a student of the Associated Board of the Royal School of Music.

You say that in heaven there is eternal beauty. The eternal beauty is here and now, not in heaven.

Go ahead, do something impossible.