What I'm trying to do is deliver results, not promises; results, not vision; results, not concepts. The world is cynical about IBM's promises.

If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.

The last thing IBM needs right now is a vision.

In the end an organization is nothing more than the collective capacity of its people to create value.

People don't do what you expect but what you inspect.

You don't get points for predicting rain. You get points for building arks.

Watch the turtle. He only moves forward by sticking his neck out.

The rewards system is a powerful driver of behavior and therefore culture.

When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.

It is not about bits, bytes and protocols, but profits, losses and margins.

We built this company from the customer back, not from the company out.

Our treatment of animals, in every department, is deeply and systematically immoral. Becoming a vegetarian is only the most minimal ethical response to the magnitude of the evil.

All that is valuable in human society depends upon the opportunity for development accorded the individual.

When you ask a dumb question, you get a smart answer.

It is difficult to find happiness within oneself, but it is impossible to find it anywhere else.

What is man? ... What a strange union of matter and mind! A machine for converting material into spiritual force.

No one as ever completed their apprenticeship.

It is far better to be exhausted from success than to be rested from failure.

There are a lot of people who call themselves teachers or leaders, but they're really just propagandists.

Dreams are the royal road to the unconscious.

I am in favour of the notion of Australia as an immigrant society