What looks like a people problem is often a situation problem.

The most basic way to get someone's attention is this: Break a pattern.

The first problem of communication is getting people's attention.

Anger prepares us to fight and fear prepares us to flee.

Mental simulation is not as good as actually doing something. But it's the next best thing. And the right kind of a story is a simulation.

To make our communications more effective, we need to shift our thinking from "What information do I need to convey?" to "What questions do I want my audience to ask?

Change is hard because people wear themselves out. And that’s the second surprise about change: What looks like laziness is often exhaustion.

Success emerges from the quality of the decisions we make and the quantity of luck we receive. We can't control luck. But we can control the way we make choices.

What’s working, and how can we do more of it?

The more we reduce the amount of information in an idea, the stickier it will be.

The more hooks an idea has, the better it will cling to memory.

I'm really happy I went to a Catholic school because a lot of the repressive tactics they use make for great senses of humor.

Wine is like women. It tempts you; it comforts you; it confuses you and can even turn on you when you least expect it. It can be your friend one day and your enemy the next.

Men, for the most part, like to pursue women. We like not knowing if we can catch you. We feel rewarded when we do. Especially when the chase is a long one.

Daffy, of course, wants to go on the journey with him but the studio decides they want Daffy back, so Bugs and a young studio executive heroine have to go out and try to bring him back.

We don't go anywhere. Going somewhere is for squares. We just go!

Demanding respect is like chasing a butterfly. Chase it, and you'll never catch it. Sit still, and it may light on your shoulder.

Few people realize the number of things that are possible.

Lauren Hill, I always have her solo CD nearby. I have Coldplay, Radiohead, just a mix

Without egotism and full of feeling, laughter is the music of life.