What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?

What you do is what matters, not what you think or say or plan.

Unless you are a fortune-teller, long-term business planning is a fantasy.

Every time something slips through the cracks, the cracks get bigger.

The best feature of a product should really be the customer service.

"Easy" is a word that's used to describe other people's jobs.

Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

How can you expect someone to get a good day's work if they are interrupted all day?

It's simple until you make it complicated.

The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.

You don't need to win every medal to be successful.

I smelled war on the horizon, with more deaths and trouble to come" Bombing of the Twin TowersFrom Rape of a Nation by Sara Niles

You say grace before meals. I say grace before I dip the pen in the ink.

Quoting Scripture leads you to the fountain, but only if you plunge in and come up wet will I know that you are a Christian.

When you start you're trying to achieve staying alive and getting home. If you can do both of those, then you stand a chance of breaking the record.

We had so much press, and then they get bored... I think we've done well to keep going.

It's very uncomfortable to talk about race. It often devolves before it begins.

I did a different production with a different director and Bill Pullman. Oleanna­ - the one you saw - we were doing right after Bourne Identity or right after it came out.

Given the large size of the illegal harvest, ... I find it difficult to understand how this could have been a casual oversight.

We all face adversity and tragedy and need inspiration and motivation to Keep Rolling.

I currently live in the Plaza in New York and I love it - all that history, all those interesting stories.