What really makes the difference in innovation is whether the corporate culture is paying attention to innovation.

Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.

Culturally intelligent innovation begins with changing our impulse from Why can't you see it like I do? to Help me see what I might be missing!

Developing an explicit decision-making process upfront for how you will make that decision will help alleviate conflict and gridlock when you actually need to decide.

Minimization is what happens when we take the "world is flat" idea too far...and act as if people everywhere are the same (and thereby minimizing the differences).

I never expected my graduate degrees to give me all the practical how-to's that can perhaps only be learned through the school of hard knocks.

Culturally intelligent leaders will not assume they know what will build trust with clients or staff. Instead, they'll discover what's most important for communicating and building trust.

Becoming a culturally intelligent innovators starts with something as basic as exercising self-control.

The more diverse your team, the better you'll be at identifying what a diversity of users perceive as problems.

Trust is consistently seen as a make or break component of innovation - particularly because the freedom to fail is an important part of innovation.

Most people probably become more jaded the longer they work in the world of work.

Do you really want to know how I feel?

Before the antidote arrives from Iraq The man with snake-bite will be dead.

Who among us would ask our children for a loan, so we could spend money we do not have on things we do not need?

A black Christian is like a black person with no memory.

I am going to eliminate every unnecessary job-killing regulation. They're choking our businesses to death.

[A] good Christian does not care for miracles very much, because a miracle is God looking after His own affairs, and we prefer looking after them for Him.

Bid amaranthus all his beauty shed, And daffodillies fill their cups with tears, To strew the laureate to hearse when Lycid lies.

Books make great gifts because they're everybody's favorite things.

Walk tall; look the world in the eye.

Hollywood cools, and when it cools you have to go to where the work is. I ran off to Italy to do spaghetti westerns.