What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Life is infinitely stranger than anything which the mind of man could invent.

#Cats are marvelous creatures - they either adapt to circumstances, or decide to make circumstances adapt to them. Either way - they win.

But before we were mothers, we have been, first of all, women, with actual bodies and actual minds.

Opening your chakras and allowing cosmic energies to flow through your body will ultimately refresh your spirit and empower your life.

Self-assurance doesn't come from looking perfect and having a great title, but from accepting yourself with all you mistakes and eccentricities.

think what you hope for is that at different times of your life you're able to write the poetry that reflects the moment that you're in on your own journey.

The great difficulty about keeping the Ten Commandments is that no man can keep them and be a gentleman.

As a child I was always taking things apart. My idea was that I was 'fixing' things, but I guess I was breaking them really.

We are standing on the threshold of a world-epoch of religious creativeness, on a cosmic divide.

A man should carry nature in his head.