What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Imagine – hundreds of years of constant learning. It’s truly amazing.

There is no place for innocence on the battlefield.

The rich can be "eccentric " the poor have to be considered "nuts."

Solid information is necessary, but insufficient. We also need to present that information in ways that are inspiring and accessible. That's where stories come in.

I love your name. I love the sound of it

Faith puts God between us and our circumstances.

I didn't like Army life. I didn't like taking orders. I didn't like discipline. I didn't like being yelled at. You'd get 10 years for punching a sergeant so I couldn't punch a sergeant.

If at all possible, commune with nature daily.

Give yourself the mental freedom to enjoy the process, because the process of writing is a long one.

The name Shatner is Austrian and partly Germanic, and there's Germanic reticence and silence perhaps, but there is passion underneath.