When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.

True compassion means not only feeling another's pain but also being moved to help relieve it.

Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.

One way to boost our will power and focus is to manage our distractions instead of letting them manage us.

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

There is perhaps no psychological skill more fundamental than resisting impulse.

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.

Empathy represents the foundation skill for all the social competencies important for work.

As much as 80% of adult "success" comes from EQ.

One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.

My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.

Some of us weren't born for rewards, Froi. We were born for sacrifices.

He is a young man with a future of power and opportunity and we are young women destined to be either wives and mothers at the very best, or spinster parasites at the worst.

You think you know what you want and how it's all supposed to turn out. When all is said and done, you get what you need. You know in the end that what you need is what you really wanted all along.

The feminine seeks connection through union, likewise the masculine seeks freedom through disengagement.

The lack of diversity in higher education is a problem we as a country must tackle if we're going to live up to our promise.

Our business is to be happy.

I think that the government of [Nicolas] Maduro has argued to stage a coup in Venezuela, that this is obviously a coup against the country's democratic institutions.

There are two roads to every place, and the wise man chooses the pleasant one.

Suggestions?" I asked [...] Marc never took his gaze from the cage. "Get the hose.

Seems nothing draws men together like killing other men.