When a manufacturing company in Spain looks to IBM for a solution to a problem, they expect us to bring the best of IBM worldwide to it, not just the experience of IBM Spain.

If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.

The last thing IBM needs right now is a vision.

In the end an organization is nothing more than the collective capacity of its people to create value.

People don't do what you expect but what you inspect.

You don't get points for predicting rain. You get points for building arks.

Watch the turtle. He only moves forward by sticking his neck out.

The rewards system is a powerful driver of behavior and therefore culture.

When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.

It is not about bits, bytes and protocols, but profits, losses and margins.

We built this company from the customer back, not from the company out.

A single recipe holds countless stories.

Every moment that we live our life, we live for the moment and then the moment dies.

You're scared of what you can't control

A good name for a gang would be The Uneducated Idiot Tough Guys.

Silence is so accurate.

Eventually you just have to realize that you're living for an audience of one. I'm not here for anyone else's approval.

Once you learn to remain calm under the stressful circumstances of a fight, you will have no trouble remaining calm under the stressful circumstances of life.

Here's a good rule of thumb: don't worry about a competitor at all, until they're actually beating you with a real shipped product.

I lived my life as a - as a part-white, part-black but then sometimes-Jewish kid.

Get used to the bear behind you.