When values are deeply embedded within an organization, they seldom change.

Innovate, don't imitate. Set out to create a culture that is right for your organization, then work at making it happen.

Habits grow from obtaining knowledge, attitude and skills.

My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.

This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is to fail forward fast. Try, fail, learn, and quickly try again.

Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.

Productivity starts with doing the right things.

In the long run, it costs more to provide poor rather than good service.

The key is to make sure you are doing the "right things" before you worry about doing things "right".

If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.

People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

You and those shot-glass eyes, deep swirling pools of 80-proof firewater, with the depth and profundity of Saturn’s spinning pulsars…

Who you are as a person will only be amplified once you are 'famous, ' so if you had a good heart, then I would imagine you'll have the same good heart but the means to do even more with it.

The world has yet to see what God will do with a man fully consecrated to Him. By God's help, I aim to be that man.

But if you can plant yourself in stillness long enough, you will, in time, experience the truth that everything (both uncomfortable and lovely) does eventually pass.

The worst thing you can do to a man is to tell him he can have what he wants.

I sincerely hope that they (relations between India and Pakistan) will be friendly and cordial. We have a great deal to do...and think that we can be of use to each other (and to) the world.

Frank Harris has been received in all the great houses - once.

If somebody can do something 80 percent as good as you think you would have done it yourself, then you've got to let it go.

I'm praying for healing for our nation. For retaliation that yields constructive results. Peaceful protests. We need each other.

London, thou art the flower of cities all! Gemme of all joy, jasper of jocunditie.