When we're talking about the transformation, we can add in the 25 pounds I've gained - I've been eating my way through the wireless industry.

I think this job at T-Mobile has more than anything else helped me really see and understand how to set a strategy, communicate like crazy, and then passionately lead from the front of it.

I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding to them, and the employees do, too.

Part of my role at T-Mobile is the ability to just be myself, because I'm 58 years old and I've done very well, and I don't need to fight my way up the hierarchy with my suit and hair anymore.

When I used to live in Asia, they used to say, "If you're going to sing karaoke, you want to go after the worst singer." And I'd be coming in Deutsche Telekom after the worst singer.

When I finished my last job, at Global Crossing, it was the first time in God knows how many years that I wasn't in a job. It was probably 32 years or so, and there I was, it was like pow!

When you're in the middle of a nightmare, something ordinary is the only hope. Anyway, ordinary things are the best. I've always thought so.

You don't have to try, you just have to be.

Do not think you will necessarily be aware of your own enlightenment.

He would like to start from scratch. Where is scratch?

Tom Hanks has been a huge idol of mine. I'd love to work with someone like him someday. You could learn a lot working with someone like that.

Truly as the sun can rot or mend, love can make one bestial or make a beast a man.

You need to recognize and sweep aside certain weaknesses which stand between you and your goals. Your persistence develops into a respected, proved, progressive power.

The large organization has to learn to innovate, or it won't survive.

Leave greatness to others. Become so small that no one can see you. This conviction results from growing devotion to the supreme reality.

Football strategy does not originate in a scrimmage: it is useless to expect solutions in a political campaign.