When you are motivating people to do amazing things, you have to win over both their rational side and their emotive side.

Think about how you will start and where you will go. Get the head with logic and the heart with visuals or stories. And think about your core customer and all the other stakeholders as well.

Checklists are really helpful ways to remind people around how to manage complicated tasks.

I think it is only in hindsight that you can determine whether something is a mistake or not.

Why do people do crossword puzzles? There's no reward for completing one, but some people just like the challenge.

I've never seen impeccable logic be sufficient to win both the heart and the mind.

I'm not very good at sitting still.

In my mind, so-called "cultures of innovation" really boil down to one word: curiosity.

In the early stages of innovation, your goal is to learn as much as you can as quickly as you can.

People who copy what exists copy a point-in-time artifact, and if you are managing the process correctly you are already hard at work on the next thing.

Hollywood Joohn Tatum? He does at least 6,000 sit ups and 10,000 pushups a day!

Maybe we all have darkness inside of us and some of us are better at dealing with it than others.

The past is not a package one can lay away.

Beginning of a great day begins a night before.

Praise God, from whom all blessings flow! Praise Him, all creatures here below! Praise Him above, ye heavenly host! Praise Father, Son, and Holy Ghost!

I guess I'm just a natural warrior.

I don’t do ordinary work. That is not me in the least.

I also had this mistaken dream, fantasy really - perhaps because I'm good at languages - of being able in both Italy and France to become someone else through my fluency in the language.

Don't put anything into a story that does not reveal character or advance the action.

Eloquence must be grounded on the plainest narrative.

If I had a choice about going to a meeting at a studio or changing a nappy, I'd choose the nappy.