When you are out observing on the gemba, do something to help them. If you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba.
Taiichi Ohno
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This page presents the quote "When you are out observing on the gemba, do something to help them. If you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba.". Author of this quote is Taiichi Ohno. This quote is about seeing, people, looks, observing, helping, you again,.