When you're out of quality, you're out of business.

Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.

In a true zero-defects approach, there are no unimportant items.

Quality has to be caused, not controlled.

The cost of quality is the expense of doing things wrong.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

If we deliver on time, but the product has defects, we have not delivered on time.

Making a wrong decision is understandable. Refusing to search continually for learning is not.

Problems breed problems, and the lack of a disciplined method of openly attacking them breeds more problems.

Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.

Slowness to change usually means fear of the new.

The world is not a rational place.

My dad said, 'In school, be a Catholic. At home, be a Hindu.' So we did both.

There are two things a real man likes - danger and play; and he likes woman because she is the most dangerous of play things.

When the Beatles cut old rock n' roll, they were recording music still in their performing repertoire, and besides, they never thought of the music as old.

For the kind of thing that we were showing, the budget was sufficient. As we were speaking of in Haiti, we had not done that before in exactly this form and we had to have costumes for it.

Bureaucracy, the rule of no one, has become the modern form of despotism.

Knowest thou not that kings have long hands? [Lat., An nescis longos regibus esse manus?]

War among men defiles this world.