Whenever we have something that we are good at--something we care about--that experience and passion fundamentally change the nature of our first impressions.

Insight is not a lightbulb that goes off inside our heads. It is a flickering candle that can easily be snuffed out.

The power of knowing, in that first two seconds, is not a gift given magically to a fortunate few. It is an ability that we can all cultivate for ourselves.

Bad improvisers block action, often with a high degree of skill. Good improvisers develop action."(p.115)

Testers for 7-Up consistently found consumers would report more lemon flavor in their product if they added 15% more yellow coloring TO THE PACKAGE.

In the general American population, 3.9 percent of adult men are six foot two or taller. Among my CEO sample, almost a third were six foot two or taller.

No man was born empty, every man was born with a worth.

the real mission you have in life is to make yourself happy, and in order to be happy, you have to look at what you believe, the way you judge yourself, the way you victimize yourself

It is no easy thing for a principle to become a man's own unless each day he maintains it and works it out in his life.

It's my responsibility as a singer-songwriter to report the news.

I wish I had a talent for dropping things as well as taking on new ones. It gets to be quite a clutter after a while.

Time given to thought is the greatest time saver of all.

Marketing should focus on market creation, not market sharing

My writing method is to sit in a very small hut absolutely alone. I write in total solitude. And I write on paper, on hand, and then it gets typed. Normal for me.

Once you're a Motown artist, you're always a Motown artist

There is nothing more provocative than minding your own business.