Why the hell don't people understand there are some things you don't talk about? You keep it to yourself so you hurt fewer people. You're supposed to pay with guilt. Guilt is penance.

If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.

My whole world started to tilt. I could feel it, sliding ever so slightly off center.

unfamiliar things least produces familiarity. Familiarity only gets closer to you when you open your doors to familiar things

I'd walked too close to heaven and gotten a glimpse. The hell I'd lived before her no longer appealed to me.

There is a craft and a power in listening.

When you're the strong one, people don't give you permission to hurt.

Religion is not what is grasped by the brain, but a heart grasp.

Leadership is about keeping toilets flushing," the Admiral once said. "Unless you're on the battlefront. Then it's about staying alive. Neither are pleasant.

The LGBT movement has been coopted by the very institutions it once sought to transform.

The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.