Windows '98 is so similar to Windows '95 because Apple hasn't invented anything worth copying since 1995.

Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Designers are not users.

The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

If you love books enough, books will love you back.

We hope for what we long to behold.

As long as you're still walking with the demons of hell! You'll never have the time to slow down to see the angels of heaven behind you.

I don't like to talk about my dreams. I like to make them happen. I prefer to talk about them when they're done.

When I moved to New York in my 20s, I didn't have an obnoxious ego, but it was huge! I'll thought, "I'll never die and I can do anything."

... I was merely a disinterested spectator at the Banquet of Life.

At 'The Village Voice,' there were all these fevers inside the offices, that would break out into full-scale rumbles between writers.

I've been playing since I was 5, but I wouldn't say that I'm serious about the piano.

My school was so tough the school newspaper had an obituary section.

Our true enemies are: ignorance and limitation.