Without institution there is no management. But without management there is no institution.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Once the wounded child awakens to its human self, a primal scream emerges from the depths of denial like the Kraken released from its underwater prison.

It does not take much strength to do things, but it requires a great deal of strength to decide what to do.

There are three gems upon this earth; food, water, and pleasing words - fools (mudhas) consider pieces of rocks as gems.

Then stay with me a little longer,' Madame Olenska said in a low tone, just touching his knee with her plumed fan. It was the lightest touch, but it thrilled him like a caress.

I don't like public venues. I never know what to wear.

Anyone interested in becoming a professional umpire and becoming eligible to work in the minor leagues must attend one of the two umpire schools sanctioned by Major League Baseball.

While cares will drop off like autumn leaves.

To be a champion you must act like one, act like a champion.

I do not like candy. I do not like knocking on strangers' doors. I do not like having to deal with the candy disaster that is Halloween. I resent it.

I'm a fan of hip-hop and I love it, I by no means am an expert on it.