Without theory we can only copy.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Deryn put her own arms around herself, but it didn't feel the same."Barking spiders, " she muttered softly,

All food is comfort food. Maybe I just like to chew.

you can't just heely away from your problems forever

You know it's never too late to shoot for the stars regardless of who you are

It is a trite but true definition that examples work more forcibly on the mind than precepts.

Jesus never mistreated anyone just because they mistreated Him. He confronted them in a spirit of gentleness and then continued to love them.

No,you're officially banned from listening to us. Or thinking about this. Or even thinking about thinking about this, understand?

There are people who cannot risk loneliness with the experience. They always have to be in a flock and have human contact.

I have an idea that all sensible people will ultimately be damned.

Take the competition seriously, but not yourself.