You can never be comfortable with your success, you've got to be paranoid you're going to lose it.

If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.

The last thing IBM needs right now is a vision.

In the end an organization is nothing more than the collective capacity of its people to create value.

People don't do what you expect but what you inspect.

You don't get points for predicting rain. You get points for building arks.

Watch the turtle. He only moves forward by sticking his neck out.

The rewards system is a powerful driver of behavior and therefore culture.

When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.

It is not about bits, bytes and protocols, but profits, losses and margins.

We built this company from the customer back, not from the company out.

Taking care of yourself doesn't mean me first, it means me too.

Are you going to answer my questions, or do I have to whack you with a stick until delicious candy surprises fall out?

I plan to learn enough to read you like a book.

Right is not always right. If you are appropriate, then you are always right.

Heartbreak is life educating us.

It makes me feel good to have some comforting effect on someone that needs comfort.

The only thing I've experienced that could compare to the launch in terms of raw power was the Loma Prieta earthquake.

One day when I was 8 years old, everyone was talking in hushed tones about a great scientist that had just died. His name was Albert Einstein.

Words, they climb all over you/'Til they uncover you From where you hide.

That could have been his second yellow card - if he'd already got his first one of course