You can not plan to make a discovery. You do not plan innovation.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

I will fight for my people, but will they do the same for me?

Let's be honest. Canada wasn't ever cool.

My generation was born to work with social media - it's a natural part of our communication with the world.

Temperance puts wood on the fire, meal in the barrel, flour in the tub, money in the purse, credit in the country, contentment in the house, clothes on the back, and vigor in the body.

What does rasta mean? Righteousness.

The old need the company of the young so that they renew their contact with life.

"Politics" per se is absent from my writing but there is usually a moral (if ironic) compass.

No action can be performed successfully without a clear result in view.

We spent our whole lives in unconsous excercise of the art of expressing our thoughts with the help of words

Nothing's real unless you want it to be, and anything can be real if you want it to enough; so real doesn't really mean anything.