You can't find what doesn't exist, but you can create it.

Even a tiny step is one step closer to where you are going.

Exceeding expectations is where satisfaction ends and loyalty begins.

You cannot change what has already happened. You can always change the way you respond.

Quality is more than a promise, it's genuine performance.

When the customer makes contact, he does not want a quote. He wants a commitment.

Service is taking action to create value for someone else.

What matters more? What you said you'd do, what you hoped to do, or what you did?

Acting after being asked is compliance. Acting without being asked is kindness.

Be the mirror in which people admire their true potential.

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

I know you're tired but come, this is the way.

Start visualizing and believing the life you want to live. Your strong visualization and self belief shall take you there. It's your life no one else than you only can change it!!!

Every rose is longing for joy and love

Live well laugh often and love much.

We see not our own backs.

Before my mother died, she made me promise to do everything that could be done to make sure my father was not left alone after she was gone.

That action is best which procures the greatest happiness.

My goal is not selling laptops. OLPC is not in the laptop business. It's in the education business.

I think that's always very valuable: to keep the mind open to receiving all sorts of information, which can then be used in my work, but also just as a human being.

I believe that one of life's greatest risks is never daring to risk.