You can't work on 15 problems at the same time.

We've got a low turnover management group and executive group who've grown up in the business.

If I had been a bricklayer Id still have been a journeyman.

I get a bit of a kick out of exporting private enterprise and incentives.

Work hard, use your common sense and don't be afraid to trust your instincts.

People who are employed in a way they don't like - my heart cries for them.

I think the ability to focus is a thread that runs through so-called successful people. And that's something that can be developed. It can be self-taught.

There were around 1,000 stores when I was made president.

You need to decide what problems, what opportunities, what projects you're going to work on.

If men would only take the chances of doing right because it is right, instead of the immediate certainty of the advantage of doing wrong, how much happier would their lives be.

When we don't ask, we don't let others give. When we fear rejection, we don't let generosity arise.

In ceremonies of the horsemen, even the pawn must hold a grudge.

I learned with 'The Beach' that I'm a bit better lower down the radar.

I hate parties. I don't like big crowded things.

It was in 2003 that I realised there was no choice but to have dialysis treatment - by the time of the World Cup that year, I could barely walk. A year later, I finally had a kidney transplant.

...the fullest development of the highest powers of men can be achieved only in a world of peace.

I love that Toronto is demonstrating that a big, highly diverse, multicultural city can actually work and work well, if its residents have the attitude of Torontonians.

You know what my greatest personal stumbling block is? My shyness.