You do not install quality; you begin to work at it.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

We ought to know the Lord and fullness of His great grace.

Believe it. The world isn't all fairy tales and pixie dust. You need to grow up and face reality.

I am an unusual Irishman. I'm probably Ireland's third most famous Jewish son.

You should never ask a horse or an actor to do something they cannot do. Wisdom will teach you to find out what they can do and then make it easy for them.

Figuring out how to think about the problem.

Marilyn was mean. Terribly mean. The meanest woman I have ever met around this town. I have never met anybody as mean as Marilyn Monroe or as utterly fabulous on the screen.

Determination, however, can take the place of patience, if earnestly applied.

Barbara Ehrenreich is smart, provocative, funny, and sane in a world that needs more of all four.

Hell is God's Absence.

the greatest Americans have not been born yet they are waiting patiently for the past to die