You have to get buy-in as a leader, instead of demanding adherence to management. Phil Jackson sought Michael Jordan's support before installing the triangle offense.

Bad sales managers push two buttons: 'more' and 'panic.' Great sales managers have one more button to push: the 'how'.

New sales managers are the forgotten rookie - they were pros at selling, but all of a sudden they're a rookie at management.

I define coaching as launching the salesperson on a voyage of discovery by asking questions.

Think with your eyes open.

If one is not careful, even our darkest demons become our closest friends.

Sometimes, all you need to do is pull back a little to protect your heart, not turn your back entirely.

These people seemed so enwrapped in snobbishness and the glory of being rich that they had no art sense whatever.

The ability of the market to serve society gas been and is continually being undermined by the attacks levelled by its ideological opponents.

We imagine things — that we wouldn't be able to survive, but in fact, we do survive. ... We have no choice, so we do it.

Why had I taken all those useless classes like bio and German when I should have been taking lipreading?

Architecture may be frozen music, but it melts.

These are the evils which result from gossiping habits.

Empty the pond to get the fish.