You know, 97 percent of the time, if you come into a hospital, everything goes well. But three percent of the time, we have major complications.

Better is possible. It does not take genius. It takes diligence. It takes moral clarity. It takes ingenuity. And above all, it takes a willingness to try.

Our reluctance to honestly examine the experience of aging and dying has increased the harm we inflict on people and denied them the basic comforts they most need.

No matter what measures are taken, doctors will sometimes falter, and it isn't reasonable to ask that we achieve perfection. What is reasonable is to ask that we never cease to aim for it.

You may not control life's circumstances, but getting to be the author of your life means getting to control what you do with them.

You can't make a recipe for something as complicated as surgery. Instead, you can make a recipe for how to have a team that's prepared for the unexpected.

Arriving at an acceptance of one's mortality is a process, not an epiphany.

Courage is strength in the face of knowledge of what is to be feared or hoped. Wisdom is prudent strength.

Coaching done well may be the most effective intervention designed for human performance.

Life is choices, and they are relentless. No sooner have you made one choice than another is upon you.

This is the reality of intensive care: at any point, we are as apt to harm as we are to heal.

Winning is great, but if it's not enough then then you'll never have enough!

Poverty with happiness is not a real poverty

What my work is, is my approach to it. It's the practice. And my work is about the effort that I make to get there. And I think if there's anything artistic, it's in that middle space.

Good families are generally worse than any others.

Everybody likes to hold up a really big righteous sword when people make mistakes. Well guess what, now it's recorded and everyone has access to it... so let's stop judging people.

Never let your small business make you small-minded.

Caroline, do you value your neck?" "Yes, I'm rather fond of it. Why?" "Because if you don't shut up, I'm going to wring it.

It is just as important to move on in the wake of stunning success as in the wake of disaster.

Dreams really tell you about yourself more than anything else in this world could ever tell you.

The one who wants to love God has to take care about the purity of the soul, first of all.