You [the employees] are involved in a crusade.

Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.

We have a strategic plan. It's called 'doing things'.

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

You don't hire for skills, you hire for attitude. You can always teach skills.

If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

I'm here to tell you that I am proud of a couple of things. First, I am very good at projectile vomiting. Second, I've never had a really serious venereal disease.

A company is stronger if it is bound by love rather than by fear.

The important thing is to take the bricklayer and make him understand that he’s building a home, not just laying bricks.

The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.

Dwell on positive thoughts!

A situation in itself is not powerful

Learn to invest in the best quality you can afford and wear pieces in different ways.

Food's delicate. You have to handle it with finesse. You can't just be a big ogre.

being with people makes me vomit. I don't like em. I never did.

I am full of the sorrow that goes with changes in surroundings, those successive stages of annihilation that slowly lead to the great and final void.

Most poets, like most people, try hard to be like someone they admire or they are possessed with an image of what they ought to be.

I don't forgive people because I'm weak, I forgive them because I am strong enough to know people make mistakes.

Watching kids go from the age of 9 and 10 to 13 is a big, huge jump. The way they speak, their looks, their attitudes, everything changes as you go from being a little kid to a teenager.

The NHL is the best league in the world, but it's a grind. You sometimes forget, especially if you are losing, or missing the playoffs ... how fun this game can be.