Your promise means more than the words you use to give it.

Even a tiny step is one step closer to where you are going.

Exceeding expectations is where satisfaction ends and loyalty begins.

You cannot change what has already happened. You can always change the way you respond.

Quality is more than a promise, it's genuine performance.

When the customer makes contact, he does not want a quote. He wants a commitment.

Service is taking action to create value for someone else.

What matters more? What you said you'd do, what you hoped to do, or what you did?

Acting after being asked is compliance. Acting without being asked is kindness.

Be the mirror in which people admire their true potential.

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

Take caution when declaring war because you may believe it will be easy, but war will always end in despair.

I went to the club to escape my life and pretend I'm somebody else. Now I don't know who I am anymore.

People can show false love But cant false HatePeople can show false caring But cant false carelessSo believe on it they show you hate and treat you careless, .It is true feelings

Our eternal spiritual self is more real than anything we perceive in this physical realm, and has a divine connection to the infinite love of the Creator.

To me, my parents are my mom and dad, and we were able as kids to do a lot of cool things. Just being part of that family definitely brought out and cultivated the creative arts in us.

I think Nashville could use some better shopping!

When people see what I have now, they have no idea of where I came from and how I didn't have anything growing up.

Whoever coined the phrase 'a man's got to play the hand that was dealt him' was most certainly one piss-poor bluffer.

If you have an opinion on what other adults do consensually with other adults when they take their pants off, you're a weirdo.

Don't become too narrow. Live fully. Meet all kinds of people. You'll learn something from everyone. Follow what you feel in your heart.