...every successful quality revolution has included the participation of upper management. We know of no exceptions.

Without a standard there is no logical basis for making a decision or taking action.

Quality planning consists of developing the products and processes required to meet customer's needs

All improvement happens project by project and in no other way.

It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.

Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.

For many phenomena, 80% of consequences stem from 20% of the causes.

What I want to do has no end, since I am on the endless frontier of a branch of knowledge.

Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers.

Pareto's Principle: you generally spend 80% of your time on 20% of the project.

There is no good day or a bad day, but our perception makes it so.

Sci-fi doesn't show me much about alien's nature but shows a lot about North American nature.

I realised that one might love him secretly with no hope of encouragement, which can be very enjoyable for the young or inexperienced.

Societies that do not eat people are fascinated by those that do.

They have had such a crazy life living with me as their dad. Not crazy but different from their friends.

Other kingdoms are still present on earth along with the kingdom of the heavens. That is the human condition.

My father did not rock. He just earned and hated. Don't end up like this man.

No one dies too soon who has finished the course of perfect virtue.

hurt vanity is one of the cruelest of mortal wounds.

Any people attempting to govern themselves by laws of their own making, and by officers of their own appointment, are in direct rebellion against the kingdom of God